Manufacturer’s Warranty
Limited Lifetime Warranty:
The structural integrity of all body housing is warranted to be free from defects in material and workmanship when subjected to normal household use and service for the life-time of the original purchaser. This warranty excludes surface corrosion, scratches, and discoloration, which may occur during regular use and is limited to the replacement of the defective parts, with the owners paying all the costs, including shipping and labor.
Limited 10 Year Warranty: The structural integrity of the interior stainless steel grill parts, including the cooking grates and burners, is warranted to be free from defects in material and workmanship when subjected to normal household use and service for 10 years from the original date of purchase. This warranty is limited to the replacement of the defective parts, with the owner paying all the other costs, including shipping and labor. Surface ruse, corrosion, and discoloration will occur during the regular use and is not included under this warranty.
Limited 1 Year Warranty: All other grill components, including the ignition and radiant glass panels, are warranted to be free from defects in material and workmanship for a period of 1 year from the original date of purchase. TEC will replace or repair parts found to be defective at no cost to the original purchaser.
Limited 1 Year Warranty: All other grill components, including the ignition and radiant glass panels, are warranted to be free from defects in material and workmanship for a period of 1 year from the original date of purchase. TEC will replace or repair parts found to be defective at no cost to the original purchaser.
Limitations and Exclusions:
- This warranty extends only to the original purchaser of the product, may not be transferred, and does not apply to commercial usage.
- This warranty does not apply to and TEC is not responsible for damage resulting from normal wear-and-tear, misuse, abuse, alteration of or tampering with the appliance, improper operation, installation, set-up, or service, failure to follow instructions in the Owner's Manual or local code requirements, negligence, accident, and natural disaster.
- Discoloration, oxidation, and surface rust of grill components, which in the normal course of grill operation are exposed to high levels of heat, are not covered by this warranty.
- Some objects and substances that come in contact with the grill may cause changes to its outward appearance. These changes in appearance are not covered under this warranty.
- This warranty is limited to the replacement of defective parts only, with the owner paying all other costs including parts and labor.