Limited Manufacturer Warranty

The manufacturer warrants this gas fire set and accessories against defects in materials and workmanship, and suitable for a particular purpose, for a period of: (1) OBJECTCASTING - All logs are guaranteed against burnout in the original installation for 2 years from the date of initial purchase. (2) BURNERS, SHEET METAL, SAFETY CONTROLS AND ALL OTHER COMPONENTS - 2 Years from date of initial purchase. When used in an outdoors or commercial installation, the warranty period shall be six (6) months. Warranty does not extend to corrosion of parts used in outdoor environment.

THIS WARRANTY IS FOR THE BENEFIT OF THE ORIGINAL PURCHASER. WARRANTY ADJUSTMENT: (1) The manufacturer agrees to repair or furnish a replacement for, but not remove or install any product or component which proves defective within the above warranty and appropriate time periods stated. (2) BUYER notify the manufacturer of any defect within this warranty no later than thirty (30) days after a defect is discovered. (3) No product will be accepted for return or replacement without written authorization of the manufacturer. Before returning merchandise, write to the manufacturer giving full details of the complaint and a copy of the sales receipt or other evidence of the purchase date. Merchandise returned without proof of purchase date will be serviced out-of-warranty at our prevailing service and parts rates. If merchandise was damaged in transit.

EXCLUSIONS FROM WARRANTY: (1) The foregoing warranty is limited solely as set forth herein and applies only for the designated above. (2) The manufacturer shall not be liable for any loss, damage incidental or consequential damages of any kind, whether based upon warranty, contract, or negligence, arising in connection with the sale, use or repair of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. (3) The maximum liability of the manufacturer in connection with this limited warranty shall not in any case exceed the contract price paid for the product claimed to be defective or unsuitable. (4) This warranty does not extend to any product manufactured by the manufacturer which has been subjected to misuse, neglect, accident improper installation, or use in violation of instructions furnished by the manufacturer. Do not remove Rating Plate/Warning Tags. These tags serve you and any future user as an integral Safety and identification component of the CHILLBUSTER gas log heater. Removing these tags voids the warranty. (5) This warranty does not extend to or apply to any unit which has been repaired or altered in any place other that the manufacturer factory, or by persons not expressly approved by the manufacturer. (6) Components manufactured by any supplier other than the manufacturer shall bear only that warranty made by the manufacturer of that product. (7) Freight damage, cracking from thermal shock, and color changes occur from causes beyond manufacturer’s control and are not covered by any warranty.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

The manufacturer shall be held harmless from any and all claims by the buyer as a result of injury or damage to an ultimate user or other person caused by the product sold herein by the seller to the buyer, whether the injury or damage results from the assembly, product installation, operation, shipment, storage or manufacture of this product. The manufacturer makes no warranties, expressed or implied, other than those expressly stated herein.