Appendix B: Lifetime Limited Warranty
To register your stove, go to mffire.com/myproduct. Please provide
pictures of your beautiful new installation. Specific exclusions to this
warranty are paint, gasket, glass, fasteners, and fire bricks. This
warranty is subject to sections A and B. Mileage/labor charges,
unless specified below, are not covered by warranty. Labor charges
are subject to defined maximum limits by MF Fire. Additional service
charges above the defined maximum limits may be charged by the
service technician.
A. If warranty service is needed
1. If you discover a problem that you believe is covered by this
warranty, you must report it to the place of purchase WITHIN 30
DAYS, indicating model name and serial number.
2. MF Fire has the option of either repairing or replacing the
defective component.
3. Any appliance or part thereof that is repaired or replaced during
the limited warranty period will be warranted under the terms of
the original limited warranty for a period not to exceed the
remaining term of the original limited warranty.
B. Conditions and Exclusions
1. This device must be installed, operated, and maintained at all
times in accordance with the instructions in the Owner’s Manual.
Any alteration, willful abuse, accident, neglect, or misuse of the
product shall nullify this warranty.
2. This warranty only applies to the initial owner and residence as
registered. A wood stove that has been resold or relocated is not
covered under warranty.
3. Discoloration and minor expansion, contraction, or movement of
certain parts and potential resulting noise, is normal and not a
defect and, therefore, not covered under warranty.
4. This warranty does not cover misuse of the stove. Misuse
includes over-firing or use of any fuel not recommended by the
manual. Misuse of the wood stove can cause serious damage
and will void the warranty.
5. Damage to the appliance while it is in transit is not covered by
this warranty but is subject to a claim against the carrier.
6. The warranty, as outlined within this document, does not apply to
the chimney components or other accessories used in
conjunction with the installation or use of the stove.
7. MF Fire is not responsible for inadequate performance caused by
environmental conditions.
8. Limited Lifetime is defined as up to seven years.
9. Exclusions to this lifetime limited warranty include: injury, loss of
use, damage, failure to function due to accident, negligence,
misuse, improper installation, alteration or adjustment of the
manufacturer's settings of components, lack of proper and regular
maintenance, damage incurred while the appliance is in transit,
alteration, or act of God.
10. Damage to surfaces caused by fingerprints, scratches, melted
items, or other external sources left on the surfaces from the use
of abrasive cleaners is not covered in this warranty.
11. Damage to the surfaces from over-firing is not covered in this
warranty.
12. MF Fire is free of liability for any damages caused by the
appliance, as well as inconvenience expenses and materials.
Incidental or consequential damages are not covered by this
warranty.
13. This warranty does not cover any loss or damage incurred by the
use or removal of any component or apparatus to or from the
Nova.
14. Any statement or representation of products and their
performance contained in MF Fire advertising, packaging
literature, or printed material is not part of this limited lifetime
warranty.
15. MF Fire will not cover the cost of the removal or re-installation of
hearths, facing, mantels, venting or other components.
16. This lifetime warranty is the only warranty supplied by MF Fire,
the manufacturer of the appliance. All other warranties, whether
express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the warranties set
forth herein.
