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Product Reviews
pilot
Pilot is too hard to light because it is too far back. Had to remove logs to relight it.
hoganm@ll.mit.edu
The pilot is not working yet The pilot flame will not stay lit Customer service gave me a tip. I will try it next time I vistit my summer home
Manual Low-Profile Safety Pilot Kit
I purchased this Low-Profile Safety Pilot Kit from Woodland Direct and after searching many other web sites, Woodland Direct had a better price, and service and purchasing was easy and quick. The Safety pilot kit was easy to install and works well, I'm very pleased with my experience and highly pleased with Woodland Direct.
Gas Valve Kit
Easy to install, Just make sure all connections are gas tight.
Manual Low-Profile Safety Pilot Kit
I am very happy with my products purchased from Woodland Direct Customer Service. All my questions were answered in a clear and direct manner and delivery was fast. Regards, Christopher Lione
5
Good kit. No trips to the hardware stror 😊
5
Good kit. No trips to the hardware stror 😊
gas pilot safty control
works fine for gas log application.
poor assembly
came with wrong size fittings to connect to hearth pan and to flex gas line. had to go to hardware store and buy fittings.
gas log with safety pilot kit
We are quite pleased with our recent purchase. The personal customer service was detailed and prompt, via both phone and internet. We highly recommend this vendor!!
Great product, great service!
When my existing manual pilot light control failed, likely my fault for leaving the pilot light running all through the warm season, I called Woodland direct. I was quickly connected to an engineer to help me with my problem. I placed an order for a new manual pilot control and received it very safely packed. We very much enjoy our log set as we are both in our late 70s. Cutting, hauling,, splitting stacking and then carrying firewood into our house became more than we could do. Now we enjoy a "log" fire virtually everyday.
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Delaware, OH
Submitted: 11/04/2021