Limited Warranty
Hearth Products Controls Company (HPC) warranties EI fire pits against manufacturing defects that prevent safe and correct function
as follows:
- Electronics, gas valve: Commercial-1yr; Residential- 3 yr.
- Pilot assembly: Commercial-1 yr.; Residential-2 yr.
- Stainless steel pan, fire ring and valve box: Commercial-1yr.; Residential 5yrs.
This commences from the date of original sale / shipment from HPC FOB Dayton, Ohio.
This warranty is for parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return
Merchandise Authorization (RMA) issued by HPC for that specific product and any other additional information for the
nature of the defect or warranty claim.
The warranty does not cover items that have been damaged by overheating, modification, abuse or improper storage. Also any labor involving installation or maintenance with the unit is not covered.
This warranty excludes claims for consequential, indirect - collateral expenses arising from product defects or
warranty recovery.
