Warranty Policy

LIMITED WARRANTY ON BULL OUTDOOR PRODUCTS, INC., PRODUCTS

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY CAN ALSO BE FOUND ON OUR WEB SITE AT:

https://www.bullbbq.com/support-warranty (United States Customers);

https://bullbbq.eu/customer-car/#warranty-registration-form (International Customers)

AND IN THE OWNER'S/INSTALLATION MANUAL THAT WE PROVIDE WITH OUR PRODUCT.

THIS LIMITED WARRANTY IS SUBJECT TO THE EXCLUSIONS, CONDITIONS AND LIMITATIONS SET FORTH BELOW.

ANY IMPLIED WARRANTIES IMPOSED BY LAW, INCLUDING WITHOUT LIMITATIONS THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

WHO MAY USE THIS WARRANTY?

BULL OUTDOOR PRODUCTS, INC. located at address 1011 East Pine St. Lodi, CA. 95240 ("we") extend this limited warranty only to the consumer who originally purchased the product ("you") at the original site of delivery or installation. It does not extend to any subsequent owner or other transferee of the product. It does not apply to products installed in any rental, commercial or non-residential applications. Examples of excluded applications include, but are not limited to day care centers, schools, bed and breakfast centers, churches, private clubs, fire stations, club houses, common areas in multi-family dwellings, restaurants, hotels, nursing homes, food service locations and institutional food service locations.

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship of the product and product components identified below for the Warranty Periods defined below.

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty starts on the date of your purchase and lasts for the time period or time periods specified above (the "Warranty Period"). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

Warranty Policy (Continued)

Grilling/Pizza Accessories and Grill Covers DO NOT include a warranty period.

Grill Warranty Periods

The following parts are covered for 1 year on all current gas grill models:

• The lid, control panel, grease tray, bezels, knobs, temperature gauge, valves, regulator, flex tubes, rotisserie burner, transformer, and all components of the lighting system.

The following parts are covered for 3 years on all our current gas grill models:

• The manifold, handle end caps, flame tamers, heat shields, and warming rack

The following parts are covered for the lifetime on all our current gas grill models:

• Insert assembly and the grates.

The warranty period for the grill burners varies by type:

• Cast stainless steel burners - Lifetime
• Welded stainless steel burners - 5 years
• Porcelain coated burners - 3 years

The warranty period for the charcoal grill is 1 year on all parts, except for the insert assembly, which is covered for 5 years

Component Warranty Periods

All parts for our components /grill carts/refrigerator/kegerators/drawers/doors/refrigerator frames/grill jackets/finishing frames/ice chest/sinks/bar center are covered for 1 year with these exceptions:

• Power Burner
• The insert/grates are lifetime covered parts
• The manifold/burners are covered for 3 years

• Searing Stations/Slide in Double Sideburner
• The grates are covered for lifetime
• The insert for 5 years and
• The manifold for 3 years

• Single Sideburner
• The grates are covered for 5 years
• The burner for 3 years

• Sidekick
• The burner is covered for 3 years

Pizza Ovens/Islands/Fire Features Warranty Periods

• All of the parts and construction materials are covered for 1 year

Warranty Policy (Continued)

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty does not cover any damage due to:

• Transportation.
• Storage
• Improper installation or use
• Use on improper fuel/gas supply.
• Failure to follow the product instructions or to perform any preventive maintenance.
• Modifications.
• Unauthorized repair.
• Normal wear and tear, rust, corrosion, oxidation, or discoloration.
• External causes such as accidents, abuse, or other actions or events beyond our reasonable control

WHAT OPTIONS ARE OFFERED BY BULL OUTDOOR PRODUCTS UNDER THIS WARRANTY?

With respect to any defective product claim made during the Warranty Period, we will, in our sole discretion:

• Replace such product (or the defective part) free of charge or refund the purchase price of such product.

WHAT IS EXPECTED BY BULL OUTDOOR PRODUCTS UNDER THE WARRANTY?

• We will not pay for shipping charges for repaired or replacement parts, or for any labor or labor related charges.
• We will not pay for any accessory products or ancillary products purchased by you for use in connection with the product.

HOW DO YOU NOTIFY BULL CUSTOMER SERVICE OF A POTENTIAL WARRANTY ISSUE?

Our Customer Service is ready to help. Here's how to reach us:

By phone (800) 521-2855 Monday through Friday from 8:00 a.m. to 5:00 p.m. (EDT)

To submit a warranty claim on-line or message go to https://www.bullbbq.com/support-warranty

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU